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The HgO Group (HgO) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the

information we collect. Our Policy has been designed and created to ensure those affiliated with The HgO Group of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure

that you are up to date with the latest changes, we advise you to frequently visit this page. If at

any point in time The HgO Group decides to make use of any personally identifiable information

on file, in a manner vastly different from that which was stated when this information was initially

collected, the user or users shall be promptly notified by email. Users at that time shall have the

option as to whether to permit the use of their information in this separate manner.

This Policy applies to The HgO Group, and it governs any and all data collection and usage by us.

Through the use of www.thehgogroup.com, you are therefore consenting to the data collection

procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies

that The HgO Group does not control, nor by individuals not employed or managed by us. If you

visit a website that we mention or link to, be sure to review its privacy policy before providing the

site with information. It is highly recommended and suggested that you review the privacy policies

and statements of any website you choose to use or frequent to better understand the way in

which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website

2. Why we collect personally identifiable information and the legal basis for such collection

3. How we use the collected information and with whom it may be shared

4. What choices are available to you regarding the use of your data

5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you

elect not to do so, we reserve the right not to register you as a user or provide you with any

products or services. This website collects various types of information, such as:

  Voluntarily provided information which may include your name, address, email address,

  which may be used to contact you.

In addition, The HgO Group may have the occasion to collect non-personal anonymous

demographic information, such as age, gender, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Please rest assured that this site will only collect personal information that you knowingly and

willingly provide to us by way of surveys, completed forms, and emails. It is the

intent of this site to use personal information only for the purpose for which it was requested, and

any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  •    To better understand your needs and provide you with the services you have requested

  •    To fulfill our legitimate interest in improving our customer service

  •    To send you emails containing information we think you may find useful when we

  •    have your consent to do so.

  •    To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we

retain said information will be determined based upon the following criteria:

  •   The length of time your personal information remains relevant

  •   The length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations

  •   Any limitation periods within which claims might be made

  •   Any retention periods prescribed by law or recommended by regulators

  •   The type of contract we have with you

  •   The existence of your consent  

  •   Our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

 The HgO Group does not now, nor will it in the future, sell, rent or lease any of its customer lists

 and/or names to any third parties.

 The HgO Group may collect and may make use of personal information to assist in the operation  of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of changes in Medicare

 

The HgO Group uses various third-party social media features including but not limited to

Facebook, Twitter, Pinterest, YouTube and other interactive programs. These may collect your IP

address and require cookies to work properly. These services are governed by the privacy

policies of the providers and are not within The HgO Group's control.

Disclosure of Information

The HgO Group may not use or disclose the information provided by you except under the

following circumstances:

  •    as necessary to provide services or products you have requested

  •    in other ways described in this Policy or to which you have otherwise consented

  •    in the aggregate with other information in such a way so that your identity cannot

  •    reasonably be determined

  •    as required by law, or in response to a subpoena or search warrant

  •    as necessary to enforce the Terms of Service

  •    as necessary to maintain, safeguard and preserve all the rights and property of The HgO

  •   Group.

Non-Marketing Purposes

​The HgO Group greatly respects your privacy. We do maintain and reserve the right to contact

you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues,

and/or changes in The HgO Group products and services). In certain circumstances, we may use

our website, newspapers, or other public means to post a notice.

 

Children under the age of 13

The HgO Group's website is not directed to, and does not knowingly collect personal identifiable

information from, children under the age of thirteen (13). If it is determined that such information

has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately

take the necessary steps to ensure that such information is deleted from our system's database,

or in the alternative, that verifiable parental consent is obtained for the use and storage of such

information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian

permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications

from us by way of email or newsletters. To discontinue or unsubscribe from our website please

send an email that you wish to unsubscribe to Randy@thehgogroup.com. If you wish to

unsubscribe or opt-out from any third-party websites, you must go to that specific website to

unsubscribe or opt-out. The HgO Group will continue to adhere to this Policy with respect to any

personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. The HgO Group does not claim nor

accept responsibility for any privacy policies, practices and/or procedures of other such websites.

Therefore, we encourage all users and visitors to be aware when they leave our website and to

read the privacy statements of every website that collects personally identifiable information. This

Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

The HgO Group's operations are located primarily in the United States. We do not offer services outside of the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016.

This framework protects the fundamental rights of anyone in the EU whose personal data is

transferred to the United States for commercial purposes. It allows the free transfer of data to

companies that are certified in the US under the Privacy Shield.) By providing personal

information to us, you are consenting to its storage and use as described in this Policy.

 

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have

certain rights as a Data Subject. These rights are as follows:

  The right to be informed: this means we must inform you of how we intend to use your

  personal data and we do this through the terms of this Policy.

  The right of access: this means you have the right to request access to the data we hold

  about you and we must respond to those requests within one month. You can do this by

  sending an email to Randy@thehgogroup.com.

  The right to rectification: this means that if you believe some of the date, we hold is

  incorrect, you have the right to have it corrected. You can do this by logging into your

  account with us, or by sending us an email with your request.

  The right to erasure: this means you can request that the information we hold be deleted,

  and we will comply unless we have a compelling reason not to, in which case you will be

  informed of same. You can do this by sending an email to Randy@thehgogroup.com.

  The right to restrict processing: this means you can change your communication

  preferences or opt-out of certain communications. You can do this by sending an email to

  Randy@thehgogroup.com.

  The right of data portability: this means you can obtain and use the data we hold for

  your own purposes without explanation. If you wish to request a copy of your information,

  contact us at Randy@thehgogroup.com.

  The right to object: this means you can file a formal objection with us regarding our use

  of your information with regard to third parties, or its processing where our legal basis is

  our legitimate interest in it. To do this, please send an email to Randy@thehgogroup.com.

  In addition to the rights above, please rest assured that we will always aim to encrypt and

  anonymize your personal information whenever possible. We also have protocols in place in the

  unlikely event that we suffer a data breach and we will contact you if your personal information is

  ever at risk. For more details regarding our security protections see the section below or visit our

  website at www.thehgogroup.com.

Security

The HgO Group takes precautions to protect your information. When you submit sensitive

information via the website, your information is protected both online and offline. Wherever we

collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your

information offline. Only employees who need the information to perform a specific job (for

example, customer service) are granted access to personally identifiable information.

The computers and servers in which we store personally identifiable information are kept in a

secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure

or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private

communications to build users' trust and confidence in the internet and website use by providing

simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the

Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you

should refrain from further use of our sites. In addition, your continued use of our website

following the posting of any updates or changes to our terms and conditions shall mean that you

agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our

website, please feel free to contact us at the following email or telephone

Email: Randy@thehgogroup.com

Telephone Number: 803-851-0219

The data controller responsible for your personal information for the purposes of GDPR is WIX.COM

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